Privacy Policy

1. Introduction

Renewly Technologies Ltd ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.renewlytech.com and use our products and services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information in several ways depending on how you interact with our services:

Information You Provide Directly

• Account Information: Name, email address, company name, and password when you create an account
• Contact Information: Name, email, phone number, and message content when you contact us
• Payment Information: Billing address and payment details (processed securely by our payment providers)
• User Content: Any content you upload, submit, or create while using our services

Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on pages, click patterns
• Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookie Policy)

Information from Third Parties

• Analytics Providers: Aggregated data about website traffic and usage patterns
• Payment Processors: Transaction confirmation and fraud prevention data

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Legal Basis
Providing and maintaining our services	Contract performance
Processing transactions and sending related information	Contract performance
Responding to your inquiries and support requests	Contract performance / Legitimate interest
Sending promotional communications (with your consent)	Consent
Improving our services and developing new features	Legitimate interest
Ensuring security and preventing fraud	Legitimate interest / Legal obligation
Complying with legal obligations	Legal obligation

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

• Cloud hosting providers (for data storage and processing)
• Payment processors (for transaction processing)
• Email service providers (for communications)
• Analytics providers (for website analytics)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security assessments and vulnerability testing
• Access controls limiting employee access to personal data
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining retention periods, we consider:

• The nature of the data and the purposes for processing
• Legal and regulatory requirements
• Business and operational needs
• Your preferences and requests

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected, including:

• Using standard contractual clauses approved by relevant authorities
• Transferring to countries with adequate data protection laws
• Implementing appropriate security measures

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child without parental consent, we will delete that information promptly.

10. Third-Party Links

Our website and services may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us: